IOS global privacy
Last Updated: January 3, 2023
This global Data Protection and Privacy Statement (the “Privacy Statement”) sets out how we, International Orthodontic Services, PC. with its headquarters at 12811 Capricorn St. Stafford, TX 77477 USA) and all of our global affiliates (International Orthodontic Services or “we”) handle Personal Data that we process when you visit our webpage, purchase a product, enroll in one of our email services, request information, register on the website, enter one of our contests, participate in a promotion, use any of the other interactive portions of our website, communicate with us through social media, or in connection with an actual or potential business or employment relationship with us.
Questions about this privacy statement
Any questions or inquiries about this privacy, IOS’s privacy practices, or updates of information or preferences you provide to us, should be directed to:
Email: firstname.lastname@example.org with “FAO: PRIVACY” in the subject header.
Web: www.iosortho.com and use the information on the “Contact Us” page
Telephone: +1 832 342 9487
Types of personal data we process
1. The types of information you may provide include:
a) Contact information (such as name, postal or email address, and phone number);
b) Business contact information (such as job title, department and name of organization);
c) Practice license Number.
d) Payment details (including payment card number, expiration date, and billing address);
e) Shipping information (including the shipping address and phone number);
f) Username and password for the account you may establish on our website;
g) Content (such as photographs and comments);
How any why use and collect personal data
2. IOS needs to process a certain amount of Personal Data about you for a variety of purposes. IOS will only process your Personal Data in accordance with applicable law which may include:
a) Manage our business relationship with you, for example: (1) process your transaction; (2) manage and maintain your account with us; (3) respond to your questions and comments and provide customer support;
b) Marketing, advertising and public relations, for example: (1) marketing our business and products to you; (2) provide you with information you have requested about our company, our products and our services; (3) provide you with information about, or samples of, our product range for marketing purposes; (4) contact you through email or postal mail; (5) tailor your experience on our website by providing content that is relevant to your interests and geographic region;
c) Maintenance and statistics, for example: (i) help diagnose problems with our server; administer the website, and compile broad statistical data; (ii) update and maintain our website;
d) Recruitment purposes, for example; (i) evaluate your interest in employment and contact you regarding possible employment with IOS (ii) process your application, monitor recruitment statistics, and comply with government reporting requirements; and
Legal ground for processing the personal data
3. EU Data protection law requires us to have a legal basis before processing any Personal Data about you. The legal basis’ for us processing your Personal Data for the above purposes may be because: (1) you have provided your consent; (2) it is necessary to for the performance of a contract with you; (3) the processing is necessary for our compliance with a legal obligation; or (4) the processing is in our legitimate interests.
4. To the extent provided by applicable law, you may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your Personal Data. In some circumstances, withdrawing your consent to IOS’s use or disclosure of your Personal Data will mean that you cannot take advantage of certain IOS products or services.
Disclosure of information relating to data subjects
5. We intend to keep your Personal Data confidential, in compliance with our legal obligations. We do not sell, rent, trade or otherwise disclose this information to third parties, other than as described in this Privacy Statement, for the purposes described above, or as we disclose to you at the time the data is collected. We may disclose your Personal Data in accordance with, and where permitted by, applicable law:
Security measures used to protect the personal data
6. IOS will take appropriate physical, technical and organizational security measures designed to safeguard and secure any information you provide to us.
International transfer of personal data
7. We may disclose or transfer your Personal Data to a third party in countries outside the country in which it was originally collected for further processing in accordance with the purposes set out in section 1 above, in particular your Personal Data may be transferred throughout the IOS group. In these circumstances we will, as required by applicable law, ensure that your privacy rights are adequately protected by organizational, technical, contractual and/or other lawful means.
Retention of personal data
8. Your Personal Data will be retained for the duration of our business relationship and for a period of time thereafter as required by applicable local law or where we have a legitimate and lawful purpose.
9. IOS will retain applications of unsuccessful candidates for a reasonable period after the application process to enable us to contact you if anther suitable position arises or to comply with our legal obligations.
Data subject rights
10. Data protection laws often provide individuals with numerous rights, including the right to: access, rectify, erase, restrict and object to the processing of, their Personal Data. Individuals may also have the right to lodge a complaint with the local data protection authority if they believe that their Personal Data is not being processed in accordance with applicable data protection law.
11. Data subjects may, where permitted by applicable law, request copies of their Personal Data.
12. If you would like to make a SAR, i.e. a request for copies of the Personal Data we hold about you, you may do so by writing to the Data Protection Contact whose details are provided above. The request should make clear that a SAR is being made. You may also be required to submit a small fee and proof of your identity.
13. Responding to a SAR is a time consuming exercise. IOS may be able to get the information that you require quicker if you are as specific as possible in your request. E.g., “I would like a copy of my Personal data contained in my Credit Card file” or if you would like a copy of a particular document it would be helpful if the document is described carefully, including the title, creation date, author and likely place of storage. This will help us to respond to your SAR as quickly as possible. You may be asked for further details to assist us if insufficient information is provided.
Links to other websites
Updates to our privacy statement
16. We may at any time in our sole discretion revise or update this Privacy Statement. We will indicate at the top of the Privacy Statement when it was most recently updated. All changes are effective immediately when they are posted and apply to all access to and use of the website thereafter.
17. In order to collect certain data described in this Privacy Statement, we may use cookie technology on our website.
A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive, mobile phone or other device. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. However, some of the services and features offered through our websites may not function properly if your cookies are disabled.
The following are examples of cookies that mat may be used on our websites:
a) Strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for, like saving your job application, adding products to a cart, checking out, cannot be provided.
b) Performance / analytic cookies. These cookies collect data about how visitors use our websites, including the country from which he visitor is accessing from. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. All data these cookies collect is aggregated and do not seek to personally identify you.
c) Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
19. When you visit our websites, we may allow some third parties (such as advertising networks and data analytics companies) to collect information about your online activities over time and across different websites. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. However, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, out websites currently do not alter their practices when they receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” visit http://www.allaboutdnt.com.
20. If necessary to comply with applicable law, we will ask for your consent to place cookies on your device. Once your consent has been provided, this message will not appear again when you revisit. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings. You can find more information about cookies at: www.allaboutcookies.org and http://www.youronlinechoices.com/uk/.